Planning resources

Pergola and Sunroom Planning FAQ

Practical answers for product choice, configuration, quotation, delivery, installation, and local project requirements.

Direct answer

What information does a reliable quote need?

A reliable pergola or sunroom quote needs more than a product photograph. Essential inputs are project location, intended use, quantity, dimensions, site conditions, configuration, local technical requirements, destination, and timing. The answers below distinguish what can be described now from what must wait for a product-specific quotation.

17 planning questions

Answers for Project-Based Buying

What is the difference between the two ALUVELLO products?

The Motorized Louvered Pergola is an aluminum outdoor structure with a motorized louvered roof and a more open spatial character. The Mobile Glass Sunroom is a prefabricated freestanding glass room with greater enclosure. Exact configuration and performance remain project-specific.

Which product is better for a terrace?

Both products are described for terrace settings. Choose the pergola when the brief prioritizes an open structure with motorized louvers; consider the sunroom when it prioritizes a freestanding glass enclosure. Site, code, structure, and climate requirements can change the decision.

Can the products be used for commercial projects?

They may be evaluated for a commercial brief, but suitability is not automatic. State the use, occupancy, quantity, local requirements, performance criteria, accessibility needs, and documentation required so the selected configuration can be reviewed.

Are custom sizes available?

Submit the required dimensions. Available sizes and the scope of customization are confirmed only after the product and layout are reviewed.

Can I choose a color or finish?

Provide the desired color reference and finish expectation. Available options, sample approval, color tolerance, and any effect on cost or timing should be recorded in the quotation.

Where can I find wind, snow, rain, thermal, or acoustic performance?

Those values are not published as universal claims because they can depend on configuration. State the required values and local standard. Use only data tied to the exact quoted system and supporting document.

Are certificates available?

Request each required certificate or report by name, market, standard, and intended use. Availability, validity, issuing body, product scope, and configuration coverage must be checked before quotation. Do not rely on a generic logo or screenshot.

What warranty applies?

No blanket warranty term is stated on this site. Applicable product, component, finish, motor, glass, and service terms, exclusions, and claim procedure must be contained in the signed commercial documents.

Why is there no fixed online price?

Project cost can change with dimensions, configuration, quantity, finish, accessories, technical requirements, packing, destination, delivery basis, and services. A written scope is needed before pricing is meaningful.

What information produces the most accurate quote?

Send company and contact details, project location, application, product, quantity, dimensions, site photographs or drawings, configuration requirements, finish, technical standards, required documents, destination, and target timing.

Is there a minimum order quantity?

Minimums can vary by product and commercial scope. State the quantity required and request the applicable minimum to be confirmed in the quotation.

Can I request a sample?

State which material, finish, glass, profile, or component you need to evaluate. Sample availability, representation, cost, shipping, and approval status must be confirmed case by case.

How long does production and delivery take?

Timing is confirmed only after the configuration, quantity, documents, payment milestone, packing, destination, and delivery basis are defined. Do not schedule installation against an unconfirmed website estimate.

Is shipping included?

Shipping is not treated as universally included. The quotation should state the delivery basis, destination, packing, freight scope, insurance if applicable, customs responsibilities, duties, taxes, and unloading.

Is installation included?

Installation scope is project-specific. Confirm site preparation, anchors, labor, supervision, lifting equipment, electrical work, glazing, sealing, commissioning, waste removal, and responsible parties in writing.

Who is responsible for permits and local approval?

The buyer should engage appropriate local professionals and authorities. ALUVELLO can review requested product documentation for availability, but the local project team remains responsible for determining requirements and obtaining approval unless a written contract states otherwise.

What should I check when the products arrive?

Compare packages with the packing list, inspect for visible transport damage, document issues before unloading where possible, store components according to supplied instructions, and follow the written notice process in the commercial documents.

Ready to define the scope?

Turn the Questions into a Project Brief

Collect the site, configuration, technical, and commercial information in one place.

Open the RFQ Form