Terms of Use

1. About this website

This website is operated under the ALUVELLO brand. If a business transaction proceeds, the contracting party will be identified in the relevant written quotation, order, or contract documents. By using the site, you agree to these website terms. If you do not agree, do not use the site.

2. Website information

Content is provided for general product discovery and project planning. Images may show optional, project-specific, staged, rendered, or illustrative configurations. Product names and descriptions do not establish final dimensions, materials, performance, included items, compliance, availability, price, delivery, installation, or warranty.

3. Enquiries are not orders

Submitting a form, drawing, photograph, or project brief is a request for review. It does not create an order, acceptance, reservation, agency, partnership, or binding obligation. A transaction exists only when the identified parties complete the required written acceptance process for the quotation, specification, drawings, commercial terms, and order documents.

4. Product and project confirmation

The buyer is responsible for reviewing the final product description, configuration, quantities, dimensions, drawings, technical data, samples, inclusions, exclusions, price, taxes, delivery basis, timing, installation scope, warranty, and other commercial terms before approval. Accepted transaction documents govern if they conflict with general website content.

5. Local requirements

Buyers are responsible for identifying applicable laws, codes, standards, permits, approvals, site conditions, professional services, structural interfaces, electrical work, safety requirements, customs rules, and other local obligations unless a signed agreement expressly assigns a responsibility otherwise.

6. Files you submit

You confirm that you have the right to submit drawings, photographs, plans, logos, specifications, and other files and to authorize their use for reviewing and responding to your enquiry. Do not upload unlawful content, malicious code, unnecessary personal information, or confidential material you are not authorized to share.

7. Intellectual property

Unless otherwise stated, the site’s branding, original text, layout, graphics, and other protected content are owned by or licensed for use by the relevant site operator. You may view the site for legitimate evaluation, but you may not republish, sell, scrape at scale, remove notices, or misuse protected content except as permitted by law or written authorization.

8. Acceptable use

You must not interfere with site operation or security, attempt unauthorized access, introduce malicious code, submit deceptive enquiries, infringe rights, collect personal information unlawfully, or use the site in violation of applicable law.

9. Third-party services and links

Links or integrations may lead to third-party services. Their content, availability, and practices are controlled by the relevant third party. A link does not by itself constitute endorsement.

10. Availability and changes

Website content and functionality may be updated, corrected, suspended, or removed. The site is not promised to be uninterrupted, error-free, or suitable for a particular purpose.

11. Professional review and disclaimers

To the extent permitted by law, the website is provided “as is” and “as available.” Website content is not architectural, structural, electrical, permitting, legal, or other licensed professional advice. Project decisions should be reviewed by appropriately qualified local professionals.

12. Liability and mandatory rights

To the extent permitted by applicable law, the site operator is not responsible for indirect or consequential loss caused solely by reliance on general website content or inability to access the site. Nothing in these terms excludes liability or statutory rights that cannot lawfully be excluded.

13. Applicable law and transaction terms

These website terms do not invent a governing law or dispute forum for a future transaction. Applicable mandatory law continues to apply. Any transaction-specific governing-law or dispute provisions must be stated in the written commercial documents accepted by the identified parties.

14. Changes and contact

These terms may be updated, with the current version and update date posted here. For a question about these terms, use the project enquiry form and write “Terms question” at the start of the message.